Privacy Policy

1. Introduction

DigitCare ERP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Service includes:

Personally Identifiable Information

Information such as your name, company name, email address, and phone number, that you voluntarily give to us when you request a demo, use our chatbot, or otherwise contact us.

Derivative Data

Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.

Data from Chatbot and Forms

When you interact with our AI chatbot or fill out forms, we collect the information you provide, which may include details about your business needs, employee count, and product types to qualify leads and personalize our services.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Provide and manage your access to our Service.
• Create and manage your account.
• Respond to your comments and questions and provide customer service.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Communicate with you about products, services, offers, promotions, and events, and provide other news and information we think will be of interest to you.
• Monitor and analyze trends, usage, and activities in connection with our Service for marketing or advertising purposes.
• Personalize and improve the Service and provide advertisements, content, or features that match user profiles or interests.

4. Tracking Technologies (Cookies and Web Beacons)

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Service to help customize the Service and improve your experience. When you access the Service, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Service.

We may use this information for, among other things, analyzing and tracking data, determining the popularity of certain content, and better understanding online activity. We may also share this information with third parties, such as our advertising partners (e.g., Facebook, Google), to deliver targeted advertising.

5. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, customer service, and marketing assistance.
• Marketing Communications: With your consent, we may share your information with third parties for marketing purposes, as permitted by law. For example, we may use information collected to create lookalike audiences on social media platforms.

6. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Rights

Depending on your location, you may have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. To make such a request, please use the contact information provided below.

8. Policy for Children

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us through the channels provided on our website.